Role overview

Job Title: Content Moderator - Trust & Safety Specialist

Job Location: St. Catharines, ON, Canada (Onsite)

Job Mode: Full-time

Role Overview

Frontline role protecting users on advanced digital platforms from fraud, abuse, and harmful content. Every decision directly impacts trust and safety online.

Key Responsibilities

Content Moderation – Review and enforce platform policies, handle escalations, and assess user appeals.
Risk & Abuse Prevention – Detect scams, spam, suspicious activity, and emerging abuse patterns.
Fraud Investigation – Monitor for fake accounts, payment fraud, and chargebacks; escalate high‐risk cases.

Requirements

Experience: 6+ months in Trust & Safety, Content Moderation, Data Privacy, Cybersecurity, or Legal.
Education: High School Diploma or equivalent.
Preferred Skills: Familiarity with AI products, investigative tools, and adaptability to evolving policies.

What You’ll Get

Competitive pay + signing bonus
Health, wellness, retirement benefits
Paid training & ongoing development
Modern, tech‐enabled workstations