Part-time Customer Service/Light Bookkeeping

Customer Service(about 10hrs/week)

• Answer emails and phone calls from customers re: Product inquiries, Order requests
• Prepare Quotes and sales Orders
• Forward calls and emails to appropriate staff
• Assist with walk-in customers
• communicate effectively with onsite Warehouse staff

Bookkeeping:

Accounts Receivables(about 6-8hrs/week)

• Apply direct deposit payments - daily
• Apply "walk-in" credit card payments - daily
• Apply "online credit card" payments - weekly
• Prepare cheque deposits for bank - weekly
• Apply PayPal payments - monthly
• Communicate with custom ers regarding payment discrepancies (ie double payments and credits on account)

Soft Collections

• Email statements
• Email gentle reminders if amounts past due

Accounts Payable(Enter invoices ito Sage - weekly (invoices are initially verified by manager)