Community Care Consultant

Just Like Family Home Care
$24–$28 per hour + Performance Bonus
Full-Time | Field-Based Role
About Just Like FamilyAt Just Like Family Home Care, we believe seniors deserve to live safely, independently, and with dignity in the comfort of their own homes. We are a locally operated and rapidly growing home care organization serving communities across British Columbia.
We are relationship-driven, mission-focused, and serious about doing things the right way — for our clients, their families, and our team.This is not a desk job. This is a community leadership role.
The RoleWe are hiring a Community Health Representative (CHR) to lead growth and community engagement in the Tri Cities area. (Coquitlam, Port Coquitlam, Port Moody, Maple Ridge & Pitt Meadows)This position is ideal for someone who:

• Loves being on the road and building real relationships
• Is confident conducting in-home assessments
• Thrives in independent, performance-based environments
• Understands that trust is built face-to-face

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You will spend approximately:

• 90% of your time in the field visiting referral partners and meeting families
• 10% of your time in your home office updating CRM and managing follow-ups

What You’ll Be Responsible ForCommunity Relationship Development

• Build and maintain referral partnerships with occupational therapists, hospital discharge planners, social workers, physicians, pharmacists, assisted living sites, and other healthcare professionals.
• Represent Just Like Family at community events, networking meetings, and healthcare touchpoints.
• Increase brand awareness and position our company as the trusted local home care provider.

Client Assessments & Sales Leadership

• Conduct in-home care assessments with families.
• Create personalized care plans aligned with client needs.
• Guide families confidently through the decision-making process.
• Manage your sales pipeline from first contact to service start.

Accountability & Performance

• Track all leads, referrals, and follow-ups in Monday.com (or similar CRM).
• Stay accountable to monthly performance targets.
• Provide consistent reporting and communication with leadership.

Who You Are

• Experienced in sales, community outreach, or face-to-face marketing
• Healthcare or home care experience is an asset
• Highly organized and self-managed
• Comfortable working independently without daily supervision
• Confident speaking with professionals and families in sensitive situations
• Resilient and motivated by results
• Strong written and verbal communication skills
• Tech-comfortable (CRM systems, tracking, documentation)

Requirements:

• Valid driver’s license
• Reliable vehicle (mileage reimbursed)
• Comfortable with frequent local travel

What We Offer

• $24–$28/hour (based on experience)
• Performance-based bonus structure
• Mileage reimbursement
• Wellness program
• A leadership role in a growing organization making real impact in the community

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Why This Role MattersThe Community Health Representative is the bridge between families who need support and the care that changes their lives. Your work directly impacts seniors’ ability to remain safe at home.If you are driven, relationship-oriented, and ready to grow with a company that values accountability and compassion — we want to meet you.
Benefits:

• Mileage reimbursement
• Wellness program

Work Location: On the road

About Just Like Family Home Care:

Just Like Family Home Care is a local Canadian home care provider. We started here in the lower mainland and have locations throughout. We are a compassionate business based on person focused care in the comfort of the clients own home environment. Staff can make a real difference in their local community caring for individuals making sure they get the right type and amount of care. We customize the care each client receives and update their care plans as needs change. Having consistent caregivers working weekly with their specific clients is how we ensure there is rapport and that consistent care is in place.