Food & Beverage Administrator

Job Title: F&B Administrator
Location: North Vancouver
Department: Food & Beverage
Reports to: Director, Food & Beverage
Role Status: Full-time / Permanent / Hourly
ABOUT US
As Vancouver’s premier attraction we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive environment where service excellence is top priority are encouraged to apply.

Job Summary
The Food & Beverage Administrator is responsible the organization and execution of administrative duties to support the F&B department. Reports to the F&B Director, and works closely with all F&B departmental management.
Essential Job Functions

Provides administrative support to the F&B Director and other F&B managers
Answering the F&B reception phone and responding to a variety of inquiries
Taking reservations for The Observatory & Altitudes Bistro; upselling Grouse Mountain products
Manages TOCK Reservation system for Altitudes Bistro & The Observatory, including creating experiences and responding to guest reviews.
Filing, ordering and inventory of office supplies, coordinating the maintenance of office equipment i.e. Photocopier
Working closely with the catering sales staff, updating weekly banquet contracts and coordinating or conducting site inspections
Take meeting notes
Assisting with HR documentation. Collecting SIR & Food Safe Certifications, ensuring F&B has a compliant list.
Communication of F&B operating hours and updating guest signage accordingly
Completion of payroll for culinary teams
Generating gratuity reports and distribution of gratuities
Daily metric reporting (labour costs, revenue, food costs etc.)
Management of job vacancies for F&B roles
Scheduling interviews for F&B roles
Onboarding and training of all new, returning and existing F&B staff.
Assists with costing of recipes through internal systems as required
Assists in Storeroom with invoicing & inventory as required
Assists in Altitudes Bistro or The Observatory restaurant as required
Other duties as required

REQUIRED QUALIFICATIONS AND ABILITIES

Experience in a Human Resources background preferred
Completion of secondary school required
Ability to motivate and develop staff
Exceptionally organized and able to multitask/coordinate multiple function activity
Excellent communication and writing skills
Proficient in Microsoft Excel and Word
Experience with Ceridian Dayforce preferred
Experience with TOCK preferred
Excellent customer service and interpersonal skills
Flexible work hours; including evening closing shifts, weekends and holidays

WORKING CONDITIONS
Hours of Operation are weather dependent. Due to the nature of the business, this position requires flexibility in terms of your work schedule. A variety of work schedules may include a variety of start times, including shifts on weekends and statutory holidays.
COMPENSATION AND BENEFITS
$19.76 to $23.11/hour
All positions are eligible for the following benefits and perks:

Free Seasonal Access Pass
Discounts at the resort’s restaurants, retail, and rental outlets
Referral Bonus Program
Public Transit subsidies
Free or discounted lift tickets at many other resorts (winter/summer)
Access to free Employee and Family Assistance Program
Excellent training and professional development
Northland Properties friends and family discounts program including hotels, restaurants and recreation

Full-time, year-round positions are also eligible for these:

Health Insurance, Medical Insurance, Dental Insurance and Vision Insurance plans
RRSP matching after 6 months of service
Free access pass for dependants

DISCLAIMER
The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
EQUAL OPPORTUNITY EMPLOYER
Northland Properties is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.