Role overview

If you thrive on creating memorable guest experiences, leading dynamic teams, and turning everyday moments into something special, we’d love to meet you. We are looking for a Front Desk Manager for the Revival English Bay, Vancouver, BC!

Why this role matters:
The Front Office sets the tone for every guest interaction. You’ll lead a team that ensures each arrival feels like a warm welcome home and every departure ends with a smile. This is your chance to elevate service standards, inspire your team, and make a lasting impact on our guest experience.

What you’ll do:

Lead, train, and motivate a talented Front Desk team to deliver exceptional service every day.
Oversee daily front office operations, ensuring smooth check-ins, check-outs, and guest satisfaction.
Partner with Housekeeping, Sales, and other departments to create a seamless guest journey.
Manage scheduling, payroll, and front office financials with attention to accuracy and efficiency.
Resolve guest concerns with professionalism, empathy, and creativity.

What we’re looking for:

Proven experience as a Front Office Supervisor, Assistant Manager, or similar role in a full-service hotel environment.
Strong leadership skills with a hands-on, service-first approach.
Excellent communication, organization, and problem-solving abilities.
Tech-savvy with hotel systems (experience with Opera Cloud is a plus).
A passion for hospitality and team development.
Opportunities for growth within our expanding portfolio.
Competitive salary, bonus potential, and comprehensive benefits.
The chance to make a meaningful impact every single day.

We Are:

Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.

At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters to eve4ry one of our hotels, these values aren't posted on a wall and ignored-they define who we are and how we conduct ourselves with investors, guests and one another

Vision & Mission - Hotel Equities Atlanta Georgia

Join Us and Enjoy:

Salary Range - $45,000 to $55,000
Health and dental insurance
RSP with Company match after 6 months
Paid Holidays
Discount programs for shopping, travel, tickets and more.
Access to our Talent team to help you reach your career growth goals.