Role overview

Our client, Evergreen Building Maintenance, has provided commercial cleaning and janitorial services across British Columbia and Western Canada for more than 35 years, with a reputation for consistent service, hands-on leadership, and environmentally responsible cleaning practices. Evergreen is seeking a dedicated and experienced Night Supervisor to oversee custodial operations during the night shift at a large facility in Kelowna, BC. This full-time role (40 hours per week) is well suited to an organized, dependable leader who is comfortable managing night operations in a fast-paced environment. The successful candidate will lead a team of 30-40 employees, maintain service standards, and provide hands-on support to ensure the site is prepared for the next day.

Key Responsibilities:

Site Operations: Oversee nightly operations to ensure client requirements and service standards are consistently met.
Team Leadership: Recruit, train, schedule, and support cleaning staff, team leads, and project personnel.
Performance Management: Provide coaching, reinforce company policies, and address performance concerns as needed.
Problem Solving: Address operational issues, adapt to changing priorities, and implement practical solutions.
Emergency Response: Respond to urgent janitorial needs and after-hours issues during the shift to help maintain a safe and clean environment.
Inventory & Supplies: Manage cleaning inventory and supplies to support efficient service delivery.
Safety & Quality: Monitor compliance with site safety procedures, inspect cleaning quality, and take corrective action where required.
Client Service: Maintain positive client relationships and respond to concerns or feedback in a timely manner.
Cost Control: Monitor operational costs and support efficient use of labour, materials, and equipment.
Hands-On Support: Provide direct site support as needed to maintain smooth operations.

Requirements

Previous experience in a similar supervisory role, preferably in a commercial or industrial cleaning environment.
Experience leading teams, ideally including unionized employees.
Strong knowledge of employment standards and occupational health and safety requirements.
Proficiency with Microsoft Office and performance management software.
Strong leadership, communication, and interpersonal skills.
Experience operating janitorial equipment and machinery such asauto scrubbers, swing machines, pressure washers, and floor burnishers.
Experience with project work such as floor stripping and waxing, and carpet steam extraction.
Ability to prioritize work, solve problems, and work independently as well as part of a team.
Post-secondary education in business or a related field is considered an asset.
Valid Class 5 Driver’s License.

Physical Requirements:

Ability to stand and/or walk for up to 8 hours at a time
Ability to push, pull, lift, or carry up to 20+ kg as required

Schedule and Compensation:

This is a full-time opportunity with the following schedule: Wednesday, Thursday and Friday from 4:00PM to 12:30AM; Saturday and Sunday 12:00PM to 8:30PM. Schedule subject to change to fit operational needs of Evergreen.

This role also requires after-hours availability to respond to urgent operational issues when needed.
Compensation for this position starts at $58,000 per year, with an expected start date of July 15.
Travel outside of the Okanagan region (Vancouver, Kamloops, Cranbrook) may be required once per month; all expenses reimbursed.

If you are an experienced supervisor who takes pride in maintaining high service standards and supporting team performance, we encourage you to apply.

*Please note that as part of the hiring process, candidates will be required to complete a Canadian Criminal Background Check.