Role overview

Description

What if you could redefine what's possible? With us, you can.
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
We are the home of ambitious, passionate, and innovative world shapers.
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.
We are pathfinders and impact makers.
We are Visioneers.
We are WSP

The Opportunity
Build the Future with UsStep into a dynamic and people-focused role where you will shape the daily workplace experience in our Vancouver office. As an Office Administrator, you will be at the heart of operations—ensuring seamless office functionality, delivering exceptional service to employees and visitors, and contributing to a safe, organized, and welcoming environment.

Your Impact

Welcome and direct clients and visitors in a cordial and professional manner
Answer phone calls through the MS Teams platform and respond to maintenance and security requests
Maintain, reserve, and support conference rooms, including client catering coordination
Monitor logbooks, issue visitor badges, and coordinate access to workstations, lockers, and parking
Distribute security cards and ensure cardholder agreements are completed for employee onboarding and departures
Support the Facilities team with service request management across offices
Maintain a clean, tidy, safe, and fully functional reception area
Manage mail, packages, invoices, and cheque distribution while maintaining floor plans (including tools such as Flowscape where applicable)
Provide administrative support as requested by the Regional Facilities Manager
Manage office services including coffee stations, supplies ordering/distribution, and visitor technology experience (WiFi, monitors, connections)
Record and track walk-in service requests and complaints
Perform additional assigned administrative and operational tasks as required

The Skills That Set You Apart

More than 1 year of experience in reception or a similar administrative role
Strong communication and interpersonal skills with a professional phone manner
Proactive mindset with the ability to deliver courteous and prompt client service
Ability to handle sensitive and confidential information with discretion
Strong multitasking abilities and flexibility in a team-oriented environment
Intermediate proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
Ability to communicate in French is considered an asset

Why Choose WSP?
Why Choose WSP? We exist to shape communities to advance humanity. The brightest engineers, advisors and scientists from across the globe call WSP home.
• Proudly Canadian – we are a Top 100 Employer in Canada for 2026.
• A global community of brilliant minds – your next idea, mentor, or opportunity is always within reach.
• Limitless opportunities start here. Whether it’s across the country or around the globe, we help you tailor your role to match your ambition — because your growth drives ours.
• Flexible work, real balance – we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours.#WeAreWSP

Compensation
AB, BC, NT, NU, SK & YT: $45,400 - $60,200
MB & ON: $41,400 - $57,000
NB, NL, NS, PE & QC: $41,000 - $54,500
Disclosure:
The final salary awarded for this role may vary from the above range based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. The wage range provided in this job posting may be subject to change for business purposes.

Make Your Mark
Ready to help shape exceptional workplace experiences across Canada? Join WSP and become a key part of a collaborative team that keeps our offices running smoothly while creating a welcoming and professional environment for all.

#LI-Onsite