Role overview

The Product Lead will play a key role in defining and delivering services that enable Amplify Care’s partners (vendors and jurisdictions) to deploy standards-based, integrated clinical software products. The successful candidate will work cross-functionally internally with the product & development team and externally with end users and other key partners to help deliver solutions that support clinicians and healthcare organizations provincially and nationally.

Key Responsibilities

Employ knowledge and experience in software product delivery - including discovery, requirements, user stories, acceptance criteria, sprint planning, and cross-functional alignment - to define and operate services that enable and verify vendor adoption of FHIR-based standards in integrated clinical software solutions.
Partner with jurisdictional and software vendor IT architects and engineering teams to define high-quality technology solutions that respond to clinical requirements and achieve adoption.
Drive interoperability initiatives that employ HL7 FHIR-based data exchange, pan-Canadian eReferral standards and SMART on FHIR through collaboration with provincial and national working groups.
Represent the organization at industry conferences, partner engagements, and executive presentations.
Contribute to the decision-making that sets the architectural direction for provincial initiatives.
Provide support and guidance on various Electronic Medical Record (EMR) and other digital health technology issues and tool development.
Make recommendations regarding a broad range of quality Improvement initiatives, including the development of tools for future EMR enhancements

Required Experience & Qualifications

10+ years of experience in healthcare technology, EMRs, or clinical systems.
Deep understanding of FHIR, SMART on FHIR, HL7, interoperability standards, and clinical workflows and processes.
Demonstrated ability to define and deploy high-impact solutions with measurable benefits to end-users.
Strong technical fluency across REST APIs, mobile development, authentication standards, and cloud platforms.
Experience in product discovery, partner management, and cross-functional leadership to support backlog refinement.
Experience working with clinicians, government agencies, and standards-focused working groups.
Excellent communication skills, including presenting at conferences and executive-level forums.
Experience in standards Conformity Assessment as a participant or evaluator considered an asset
Familiarity with DevOps pipelines, and data/reporting tools (SQL, SSIS, Power BI, Tableau) considered an asset
Certified Scrum Product Owner (CSPO) considered an asset
Pragmatic Institute – Product Management Level 2 (Foundations + Focus) considered an asset
ITIL Foundation V3 considered an asset