Role overview

Why Join Lora Bay?

Great people, beautiful location, safe and fun work environment!
Paid training!
Free golf!
Staff (and friends and family) discounts on meals, rooms, and golf
Staff parties, $$ rewards, and recognition programs
$500 for referring fellow team members and earn $ for bringing in business*
Contract completion bonus*
*Some conditions apply. Please inquire for details.

Do you have experience working in a golf pro-shop, merchandising, up-selling, and providing exceptional customer service? If you are organized, have attention to detail, can work under pressure, and have a sense of urgency when it comes to delivering exceptional customer service, keep reading and see if this role is for you!
Lora Bay is seeking professional and reliable Golf Shop Attendants to join our team in Thornbury.
The Golf Shop Attendant ensures the enjoyment and first-class experience of our members and guests, while maintaining policies, procedures, and golf shop operations.
Full-time and part-time positions are available, starting in May through October.
Key Responsibilities:

Opening and closing the Pro Shop, including nightly reporting and pass-along
Maintaining Pro Shop cleanliness and tidiness at all times
Maintaining displays and rotate merchandise on a regular basis to ensure a fresh look in the Pro Shop, sell Pro Shop merchandise
Attending to the reservations line, book tee times and answering inquiries
Deliver excellent customer service in a friendly and professional manner
Perform all duties in accordance with daily procedures
Assisting members/guests with questions and concerns
Staying in constant contact with the Outside Services team
Contributing to the coordination of all member and guest events and functions
Maintaining the communications book
Handling guest complaints in a friendly and professional manner, report complaints to the Head Golf Professional
Assisting the Outside Services team when required
Performing all other duties as assigned

Qualifications:

High school-level English communication skills
Prior experience in golf or front desk operations an asset
Prior retail experience an asset
Excellent public relations skills
Must excel in customer service
Proven organizational skills and attention to detail
Strong communication skills and a proven ability to work well in a team environment
Be neat and professional in appearance
Approach responsibilities in an organized and energetic manner
Proficiency with Microsoft Office required

Work Arrangement:

Work under pressure
Work in a fast-paced environment
Work indoors and outdoors in a variety of weather conditions
Must be able to lift 25 lbs
Long periods of standing on your feet
Must be willing to work morning shifts, evening shifts, weekends and holidays

Compensation:

Pay: $18.20 - $19.00 per hour (based on experience)

Vacancy Status:

New Vacancy

Interested?
We encourage you to apply even if you don’t meet every qualification. If you’re the right candidate, we’ll support your growth and help you learn along the way.
Apply today and help us build what’s next.