Role overview

Are you ready to take the next step in your automotive leadership career? The Minery is looking for an experienced and motivated Used Car Sales Manager for a client located in the Greater Toronto Area!

As a key member of the dealership leadership team, the Used Car Sales Manager is responsible for driving sales performance, developing people, and creating an exceptional customer experience. This individual will lead by example, inspire confidence within the team, and foster a culture of accountability, collaboration, and continuous improvement.

We are looking for a strong coach, an effective communicator, and a process-driven leader who can balance achieving business objectives with building a positive and supportive team environment.

Job Duties:

Lead, coach, and motivate the sales team to achieve monthly and annual sales targets.
Foster a culture of accountability, professionalism, and customer satisfaction.
Work collaboratively with all dealership departments to ensure a seamless customer experience.
Address and resolve customer concerns that Sales Consultants are unable to rectify.
Conduct regular performance reviews, coaching sessions, and training opportunities for the sales team.
Monitor sales activities and ensure all team members are following established sales processes and utilizing dealership tools effectively.
Review used vehicle inventory daily to ensure vehicles are merchandised appropriately and available for timely delivery.
Work closely with the General Manager to review monthly objectives, identify opportunities, and develop action plans to achieve dealership goals.
Promote a positive work environment that encourages teamwork, engagement, and professional growth.
Maintain a strong presence on the sales floor and actively support the team in achieving success.

Successful Candidates Possess:

Proven experience leading and developing a successful automotive sales team.
Valid OMVIC certification.
Experience with 180 and Dealership Management Systems (DMS).
Strong leadership, coaching, and team development skills.
High emotional intelligence and the ability to remain professional and composed in challenging situations.
Excellent conflict resolution and problem-solving abilities.
A collaborative leadership style that builds trust and respect across all departments.
Exceptional communication, interpersonal, and relationship-building skills.
Strong organizational skills and attention to detail.
Ability to hold team members accountable while maintaining a positive and supportive culture.
Self-motivated with a strong work ethic and desire to achieve results.
Ability to thrive in a fast-paced environment.
Valid driver's license with a clean driving record.
Professional appearance and demeanour.
Ability to work evenings and weekends as required.

Why Work for Our Client:

Competitive compensation and comprehensive health and dental benefits.
Job-specific coaching, mentorship, and ongoing training opportunities.
Career advancement opportunities within a growing automotive organization.
Employee wellness and assistance programs.
Employee vehicle purchase programs.
Dealership and company social events.
A family-oriented culture that values teamwork, collaboration, and employee development.
An opportunity to be part of a leadership team committed to excellence, professional growth, and customer satisfaction.

Our Client is committed to providing equal employment opportunities to all individuals, regardless of their race, colour, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by applicable law. We value diversity and believe that a diverse workforce enhances our ability to innovate, serve our customers, and create a more inclusive and dynamic workplace.

We strive to create a work environment that promotes fairness, equity, and respect for all employees and applicants. Our commitment to equal opportunity employment is reflected in every aspect of our employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and disciplinary actions.

Position Status:This position is not for an existing vacancy.

Artificial Intelligence (AI) Disclosure: Artificial intelligence (AI) tools may be used in the assessment, screening, or selection of candidates for this role.

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