Role overview

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview:
The Scrum Master is a critical, hands-on role responsible for ensuring the successful, on-time delivery of technology projects within an Agile framework. The role combines the standard responsibilities of a Scrum Master along with some Project Management needs. As the primary liaison, you will ensure all deliverables adhere to DMO best practices and quality standards. This role requires strong relationship-building skills and a dedication to applying continuous learning to enhance team performance and delivery velocity.

Key Responsibilities:
Lead scrum ceremonies
• Facilitate all Scrum ceremonies (Sprint Planning, Daily Standups, Sprint Reviews/Demos, Retrospectives, and Backlog Refinements) ensuring they are effective and adhere to the timebox.
• Proactively identify and remove impediments to help teams achieve sprint goals, coordinating with stakeholders and other teams as needed.

Project management and delivery
• Develop project plans, set milestones, and manage deadlines.
• Monitor progress, assess risks, implement mitigation strategies, and adjust schedules as needed.
• Act as the primary point of contact for stakeholders, ensuring alignment with business objectives and adherence to quality standards.
• Apply DMO best practices and maintain required artifacts throughout the delivery lifecycle.Stakeholder management

Stakeholder management
• Promote a culture of continuous improvement within the teams and help the teams implement changes.
• Foster and support the whole team by identifying and removing obstacles that hinder their progress.
• Observe and understand factors that impact team performance and velocity with the goal of continuously improving and applying learnings to future sprints.
• Assist in managing the product backlog, clarify backlog items, and facilitate effective communication between the Product Owner and the team.

Leadership
• Support and facilitate interaction within the team and with key members from Business and other Technology Teams such as Change Management, Infrastructure, Security, Architecture, DBAs, and Offshore Support Team Members.
• Participate in THD agile community meetups to contribute and learn about potential improvements to our agile best practices and delivery approach and ensures that the team follows Scrum practices and principles.
• Help the team to understand the theory, practices, rules, and values of the Scrum framework.
• Build strong relationship with the team members, Business, and cross functional partners.
• Coordinate with Scrum Masters, Product Owners, and stakeholders to ensure team alignment and enable effective cross-functional collaboration

Product/Business Knowledge
• Report on key metrics such as progress, velocity, risks, and issues to ensure stakeholders and the Agile DMO Group have clear visibility.
• Identify and present the most relevant metrics for Business and Tech stakeholders to support their decision-making processes.

Competencies:
• Action Oriented
• Collaborates
• Communicates Effectively
• Drives Results
• Customer Focus

Skills:
• Expert knowledge of the Agile Principles, Kanban and Scrum framework
• Strong servant leadership, communication, interpersonal and negotiation skills.
• Strong facilitation and organizational skills.
• Proficient documentation and presentation skills.

Direct Manager/Direct Reports:
• Reports to Manager, Technology

Travel Requirements:
• Travel to SSC Toronto on a regular basis.

Physical Requirements:
• Extended sitting
• Repetitive tasks
• Operating a computer and other technology

Working Conditions:
• Working in an office setting: computer work, camera on virtual meetings
• Work overnights and weekends on occasion to support projects

Minimum Education:
• A bachelor’s degree in computer science or equivalent work experience.

Minimum Years of Work Experience:
• 2 – 5 years of experience as a Certified Scrum Master, or internal Home Depot Technology experience

Minimum Leadership Experience:
• NA

Certifications:
• Certified Scrum Master (CSM)

Other Requirements/Assets:
• Knowledgable in JIRA, Confluence, other scrum tool and techniques
• Previous leadership and/or project management experience
• Previous experience in retail industry

The pay range for this position is between $70,400.00 - $79,100.00