Role overview

Job Title: Design Centre Consultant, 14-Month Fixed-Term Contract

Reports to: Design Centre Manager

Salary Range: $55,000 - $60,000

Location: 38 Colonnade Road North, Nepean

Vacancy Status: This is an active job opening. Tartan Homes is actively hiring for this position.

About Us

Tartan is an Ottawa new home builder that has been building in communities across Canada’s capital for more than 50 years. Tartan homes are built better, look better, and live better - setting them apart from other builders. With high quality finishes, standard finished basements and more, it’s no wonder Tartan Homes are in a class all their own!

As part of the Taggart Group, Tartan is a proud, family-owned business benefiting from long-standing stability and continued growth, offering a variety of opportunities for those looking to get hands-on experience and build a lasting career.

At Taggart, you will be part of something bigger, and what you do today will make an impact for years to come. We believe in your success.

Building integrity, quality, and community together.

About the Role

The Design Consultant plays a key role in supporting purchasers throughout the home customization process. This position is responsible for guiding clients through design and colour selections, accurately capturing their preferences, and ensuring clear communication between purchasers, the Construction Department, and trades. The Consultant combines strong customer service with organizational excellence and attention to detail to create a seamless and positive purchaser experience.

This is a full-time, temporary position for the period of 14 months. Standard hours of work are Monday to Friday, from 8:00 a.m. to 4:00 p.m.

Key Responsibilities

Conduct scheduled consultations with purchasers to identify their goals, preferences, and requirements during each stage of the design and colour selection process.
Provide timely and professional responses to purchaser inquiries via email and telephone.
Prepare and submit clear, accurate estimates to the Construction Department to ensure purchaser requests are fully understood and executed.
Assist purchasers in completing interior colour and design selections, ensuring all paperwork is accurate and processed in accordance with company timelines and procedures.
Coordinate with trades by ensuring required documentation is completed and submitted for ordering.
Review and comply with company memos, policies, and procedures.
Collaborate with the Design Centre Manager to address issues, seek recommendations, and review documentation.
Work cooperatively with fellow Design Centre team members to foster a professional, supportive, and collegial environment.
Perform additional related duties as assigned.

Education & Experience Requirements

College diploma or certificate in Interior Decorating, Interior Design, Architectural Technology, or a related field is preferred.
One to two years of experience providing exceptional customer service and managing client interactions is required.
Experience in a consultative sales environment, including guiding customers through product selections, upgrades, and purchase decisions, is considered an asset.
Previous experience in interior decorating, interior design, homebuilding, or a related industry is considered an asset.
Experience working with a residential home builder is an asset.
Ability to read and interpret blueprints is required.
Strong organizational and time-management skills, with exceptional attention to detail and the ability to manage multiple priorities and deadlines in a fast-paced environment.
Proven ability to learn quickly, adapt to changing priorities, take direction, and work collaboratively within a team environment.
Excellent interpersonal, verbal, and written communication skills, with a strong commitment to delivering an exceptional customer experience.
Proficiency in Microsoft Office Suite and accurate data entry skills.
Strong research skills, with the ability to gather, analyze, and source information as required.
Bilingualism is considered an asset.

Physical/Sensory Effort and Work Environment

Providing service to multiple departments and individuals while working under simultaneous deadlines.
Sitting or standing at a workstation for extended periods.
Manual dexterity is required.
Fast-paced, busy work environment.

Accommodation Requests

The Taggart Group of Companies is an equal opportunity employer. All qualified applicants are considered without regard to citizenship, race, place of origin, ethnic origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, or gender expression.

In accordance with Accessibility for Ontarians with a Disabilities Act, we’re committed to providing accommodations for people with disabilities in all aspects of the recruitment and selection process. If you require accommodation or special assistance, please send an email to hr@taggart.ca with your request.

Salary Range

The salary range shown reflects expected total annual compensation, including base pay, bonuses, and commissions.

Thank You for Considering Tartan Homes

Thank you for your interest in joining Tartan Homes. We appreciate every application, but only those selected for an interview will be contacted. Please note that we do not accept unsolicited resumes from recruiters or employment agencies. Any such submissions become the property of Tartan Homes and are not eligible for compensation. AI may be used to screen and assess candidates.