Sales Coordinator

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Sales Coordinator

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THE ROLE

The Sales Coordinator
works closely with and supports the sales process in meeting annual sales goals
by assisting the sales team with their customer requirements for products and
services prior to creation of the order package.

This role requires regular communication with
both internal and external customers regarding order/project product and
service requirements; ensuring the orders are in line with company guidelines
and maintain integrity and brand image.

WHAT DO WE OFFER

We
offer competitive health benefits, wellness and healthcare spending accounts,
and a holiday package that includes the week between Christmas and New Year’s
off. You’ll also be joining the team as we continue to grow, so growth
opportunities abound if you exhibit the knowledge, expertise, and passion to
grow with the organization.

This
is a full-time permanent position, working out of our impeccably designed and
furnished office. You’ll mostly work from Monday to Friday, with irregular or
extended hours as projects demand. We
have a strong corporate culture and you will get to work with a team of engaged
and motivated individuals.

THE DAY TO DAY

The successful applicant will also be
responsible for the following:

• Attend

sales, team, and customer meetings as required

• Assist sales with the development of the proposal/RFP and print for sales presentation to customer
• Ensure documentation standards are maintained for all account activities; ensures Customer First dealership process and procedures are followed
• Work cooperatively with team members to achieve annual sales goals and business objectives
• Maintain a high level of service and accuracy within assigned duties
• Assist sales and other project team members in pricing, product research, sourcing new products and technical order information i.e. C.O.M. requirements, custom requirements, etc.
• Assist sales with the preparation of the quotation, reviews the quote and prints it for sales presentation to customer
• Provide spec checks for sales representatives on ancillary quotations prior to presentation to client
• Communicate with internal and external customers regarding order requirements and provides additional support throughout the front end of the order fulfillment process, as required
• Develop ancillary product specifications; produces detailed, accurate and professional looking quotes through own effort or in conjunction with dealership personnel (designers, project managers, etc.) and presents these to the customer in a timely manner
• Initiate service quotes for deliveries, small orders and major orders
• Under the direction of Sales, applies costs and sell amounts for all products and services, based on contract pricing, gross margin guidelines and established service pricing
• Respond to customer requests and determines scope of work; defines installation requirements based on customer's request
• Arrange loaner product for customer trial
• Provide clarifications and answers for customer's questions regarding quotation or order issues
• Assist with resolving any acknowledgement discrepancies with vendor
• Ensure Customer First standards of performance are met for all customer work activities
• Provide

professional customer interface and customer relations throughout project

YOU BRING THE FOLLOWING

You
are focused on the customer and have an attitude that shows a strong commitment
to customer satisfaction. Your
experience in project coordination, customer service or a technical
administrative role supporting interior design or a sales team has already
created a solid foundation for this role.
Ideally, you will have worked in a furniture dealership and understand
the industry. Being LEED certified or
working towards it is considered an asset. Strong administrative and
organizational skills are essential to the success of this role.

These
are complex sales, where you’ll manage competing priorities, multiple internal
and external stakeholders, and varying deliverables. Your experience in a
similarly complex sales environment will be crucial for your success here. The
number of projects you’ll have on the go at any given time will vary depending
on their size and scope.

ABOUT US

Contemporary Office Interiors (COI) is a privately-owned MillerKnoll Certified Dealer, DIRTT
Certified Construction Partner, Architectural Walls and Commercial Flooring provider.
We have offices in Vancouver, Edmonton, Winnipeg, Toronto and a head office in
Calgary. We prioritize people, productivity and value to create more than a
place to work— we create a space to succeed.

We're proud of our half-century legacy as a company.
Our talented people have brought us to where we are today. COI is and
has been honoured to have a passionate team that's committed to creating
exceptional spaces that inspire you to be your best. We believe in the power of diversity and the power of teamwork.
We need both collaboration and individual responsibility to organize
effectively around our customer's problems.

COI only advertises job opportunities through our corporate website, Indeed, LinkedIn, and Job Bank. We ask that you apply directly to this posting. We thank all applicants for their interest; however, only those selected for an interview will be contacted. This position is for an existing vacancy.

Please Note: All resumes are reviewed by a member of our HR team. AI tools may be used during the interview process to assist with recording and evaluating interviews.

Please visit our careers page to see more job opportunities.