Role overview

Make a Difference with the Society of Saint Vincent de Paul Vancouver Island!

The Thrift Store Warehouse Lead supports the day-to-day operation of the thrift warehouse by coordinating donation flow, sorting, distribution, and transportation activities. This role provides hands-on guidance and support to volunteers and staff to ensure donated goods are processed efficiently, safely, and in alignment with organizational standards. The position also includes operating a large van to complete donation pickups, transfers, and deliveries between donor locations, stores, the warehouse, and other organization sites.

Society of Saint Vincent de Paul offers:

Competitive salary reviewed annually
Employer paid health and dental coverage and an employer matched Pension Plan
Support for continuing professional development
Paid time-off, 3 weeks' vacation and 14 stats including Easter Monday, Christmas Eve, and Boxing Day
A socially responsible and inclusive culture in a successful community enterprise

What You’ll Do

Support daily warehouse operations related to the receiving, sorting, storage, and movement of donated goods
Help ensure donations are handled, sorted, and directed according to thrift store quality standards and operational priorities
Maintain an organized, clean, and safe warehouse environment to support high volunteer participation
Assist with inventory flow between the warehouse and thrift store locations
Provide day‑to‑day guidance, task direction, and on‑the‑floor support to staff and volunteers
Demonstrate and oversee proper sorting, handling, and safety practices related to donated goods
Support a positive, inclusive, and respectful volunteer environment
Coordinate daily warehouse activities to support thrift store needs and donation flow
Communicate with thrift store and management staff regarding priorities, shortages, or operational challenges
Support staff and volunteer onboarding and informal training related to warehouse processes

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Operate company van to complete donation pickups, deliveries, and transfers of goods between donor locations, retail stores, the warehouse, and other organization sites, ensuring safe and timely transportation of items.

Load, unload, and safely secure donated goods, furniture and other materials during pickups, deliveries, and transfers, using appropriate equipment and safe lifting techniques.

Conduct routing vehicle inspections, maintain vehicle cleanliness, and report maintenance or safety concerns promptly.

Report incidents, safety concerns, or workflow issues as required

Promote and model safe warehouse practices and ensure staff and volunteers follow health and safety guidelines
Attend team or other meetings as required
Perform other related duties as required.

Our ideal Warehouse Lead will bring the following:

Experience in a warehouse, thrift, donation‑based, retail back‑of‑house, or logistics environment
Experience working with or supporting volunteers considered an asset
Strong organizational and teamwork skills
Ability to provide clear, practical direction in a busy, variable‑paced environment
Comfortable with physical work, lifting, and material handling
Basic computer literacy for communication and simple record keeping

Additional Requirements

Criminal Record Check through the Ministry of Public Safety and Solicitor General prior to hiring is required
Valid driver's license and a satisfactory driver's abstract required. Experience driving cargo vans or larger vehicles is considered an asset.
Sufficient physical strength and stamina to perform the standard duties

About Society of Saint Vincent de Paul:

The Society of Saint Vincent de Paul of Vancouver Island has been supporting people in need on Vancouver Island since 1916. Focused on impacting the lives of people affected by poverty, the Society offers emergency relief services while maintaining a focus and commitment to addressing the root causes that contribute to poverty in our communities. Through a variety of programs, the Society provides support through affordable housing, a food pantry, home visit program, day program for persons with developmental disabilities and thrift stores providing clothing and household items to those in need, to name a few.

We are committed to cultivating an inclusive, fair, equitable and diverse culture and look forward to welcoming applicants with their unique strengths to our team.